Supported Independent Living that feels like home

SIL is about more than receiving support in a house. It is about having choice in your daily life, feeling safe and respected, and receiving the right assistance to build independence at your own pace.

What is Supported Independent Living?

Supported Independent Living is an NDIS-funded support for eligible participants who need help with daily tasks while living in a shared or individual home environment. The level and type of assistance are based on the participant’s support needs and NDIS plan.

SIL support may include

Our approach to SIL

We begin by learning about the participant: how they communicate, what a good day looks like, the routines they prefer, the risks that need to be managed and the goals they want to work towards. We then collaborate with the participant and their chosen supporters to establish clear, consistent arrangements.

Participant choice is central to planning and review.
Support workers are matched with care.
Support plans and risks are reviewed when needs or circumstances change.
We communicate with the participant and their nominated support network.
Feedback and concerns are welcomed and addressed.

SIL enquiry process

Initial Conversation

We discuss the participant’s current situation, goals, support needs, NDIS funding and preferred location.

Information Review

With consent, we review relevant plans, assessments and reports so we can understand the required support model.

Meet and Assess Fit

The participant and their supporters meet our team, ask questions and explore whether the service is suitable.

Support Proposal

If suitable, we develop clear support arrangements and a service agreement for review.

Transition and Review

We plan the transition carefully and continue reviewing the support with the participant.

Looking for SIL support?

Speak with our team about current capacity, compatibility and the next steps.

FAQs

Are you a registered NDIS provider?

Yes. L & N Care Pty Ltd, trading as Specialised Living, is a registered NDIS provider.

What supports do you provide?

Our registered supports include Supported Independent Living, personal activities, high-intensity personal activities within our approved scope, travel and transport assistance, daily tasks and shared living, community participation, and group and centre-based activities.

What is SIL?

Supported Independent Living is assistance for eligible NDIS participants who need support with daily tasks while living in a shared or individual home environment. SIL funding and suitability are determined through the participant’s NDIS planning process.

Do you currently have SIL vacancies?

Availability changes. Please contact our team to discuss current capacity, location, support requirements and compatibility.

Can I meet the team before choosing Specialised Living?

Yes. We encourage participants and their chosen supporters to ask questions and meet with us before making a decision.

Do you support participants with high-intensity needs?

We are registered for high-intensity daily personal activities, with approval to deliver complex bowel care. We can also assist with day-to-day medication management. Suitability is assessed individually and depends on the required support, worker competency and agreed arrangements.

Can support coordinators make referrals?

Yes. Support coordinators, participants, nominees, family members and allied health professionals can contact us. We will only collect or share participant information with appropriate authority or consent.

Which areas do you service?

Specialised Living operates in Victoria. Please contact us with the participant’s location and service needs so we can confirm current capacity.

How do you develop supports?

We listen to the participant, review relevant information with consent, identify goals and risks, agree on clear support arrangements and review the service as needs change.

How can I provide feedback or make a complaint?

You can contact Specialised Living directly by phone or email. We welcome feedback and will explain how your concern will be handled. You may also contact the NDIS Quality and Safeguards Commission independently.